Real Lessons from the Front Line of Delivery

Real Lessons from the Front Line of Delivery


Project Management by Markus Sullivan

Delivering change shouldn’t be guesswork, yet too often, it still is. I’ve written these lessons for the people who make or break delivery: Project Managers and Sponsors.

If you’re a Project Manager, you’ll recognise the reality – vague roles, shifting priorities, inherited plans, and governance that sometimes feels designed to slow you down rather than help you deliver. These lessons unpack what professional delivery really means in practice: from risk and lessons learnt to accountability, PMO maturity, and developing the confidence to speak “project” fluently at every level.

If you’re a Sponsor, you’ll see things through a different lens. These pieces challenge the traditional model that pushes all responsibility downwards, and explore what true ownership of delivery looks like – how to create the right environment, ask the right questions, and set expectations that drive outcomes, not excuses.

Each topic draws on real-world experience – projects that succeeded, failed, stalled, and were turned around. They combine practice, reflection, and lessons learned the hard way — because theory without context doesn’t fix delivery.

The goal is simple:
To make professional project management the default, not the exception.
To help PMs and Sponsors alike build delivery cultures that are transparent, accountable, and outcome-focused.

If you’ve ever thought, We should be better at this by now, these guides are for you.


What You’ll Find Here

Each topic focuses on a core challenge that shapes delivery – and how to fix it. Together, they are practical perspectives for PMs and Sponsors who want better outcomes without endless bureaucracy or consultant fluff.

Each article stands alone, but together (including Why IT Projects Keep Failing) they map a complete view of how modern project delivery can (and should) work – practical, accountable, and human.


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